Parts & Service
Determining a kayak's age
You can tell the year a kayak hull was molded and for which model year from the last 4 digits of your serial number. A Riot, Boreal, Cobra, etc. serial number is made up as follows: QRQ (KD's manufacturer code), a five digit hull ID, a letter ...
How do I fix a leak in my compartment or hatch?
The first step to fixing a leak in your compartment/hatch is identifying where the water is entering. The possibilities are: The hatch cover is not forming an adequate seal, perhaps due to improper maintenance (requires regular cleanings to remove ...
How do I raise and lower my rudder?
This video demonstrates close up how to use the rope loop to put the rudder down and into use and then how to pull it back up. Pull on top knot closest to you towards the back of the kayak to lower rudder. Pull on bottom knot towards the back of the ...
Is it normal to find water in my sit on top kayak after using it?
It is normal to find small amounts of water in your kayak. Water can enter through seals in the hatches and condensation often forms when a kayak is used in cool water. The drain plug is provided to remove the water from the kayak. Leaving hatches ...
How to secure the rudder for transport?
We show you in this video how to use the bungee loop to secure your rudder in place when not in use or when transporting your kayak (so as not to damage your precious rudder). Use the pull tab on the bungee to loop it overtop of the rudder to secure ...
My Riot Voyager 13ft kayak is missing one of the neoprene hatch covers for under the hard hatch cover. Can you tell me if these are available?
Yes we sell the hard covers and soft (neoprene) for the older Riot Voyageur Kayak. They are the same size covers as the current Polarity 16.5 kayak. Neoprene Front Hatch Plastic Front Hatch Neoprene Rear Hatch Plastic Rear Hatch
How to install the rudder on a Riot Kayaks Polarity 16.5 tandem kayak
The installation of the rudder on a Riot Polarity 16.5 tandem kayak is pretty straight forward following these steps and by watching the video below. Tools: Star head screwdriver (or star head bit for your drill) Small pliers or wrench for tightening ...
I tied my kayak down on my roof rack really tight and now I have a dent in the bottom. Is there any way to correct this?
There are a couple different options presented here to remove a dent in your kayak. If the dent or deformation won’t push out easily, leave the kayak in the sun with a black garbage bag over the area. This should heat and soften the plastic to the ...
Basic kayak maintenance
We’ve put a lot of time and thought into providing you with a quality craft and we stand behind our product 100%. By reading your kayak’s warranty agreement and following these few simple maintenance steps, you should have years of problem-free fun ...
Where do I find a serial number on my kayak?
The serial number is found on the back right side of the kayak. See the image below. It startst with QRQ and the last two digits of the number denote the year the kayak was made. For example if the last two digits are 19, then the kayak was ...
I am having trouble fitting my rubber hatch on my kayak. What do I do?
Sometimes the rubber hatches are a bit difficult to put on the hatch rim. The fit is tight so that if forms a good seal to prevent water from entering the kayak. The best way is to: Start on one side pushing hatch down and running your hand along the ...
I have a small cut in the hull of my kayak. Is it possible to repair this damage?
Yes, even though it is very hard to cut or damage our kayaks, if it does happen, then please order your repair material from one of our dealers where you bought your kayak. Please note that not all colors maybe available. You will then need a ...
How to adjust the rudder support when it is crooked
In this brief article we show you how to re-align a mis-aligned or slightly crooked rudder bracket / rudder mount. You can also download this as a document (see link at bottom of page) to print out and refer to as well below.
How do I remove a dent in a sit on top plastic kayak?
In this short video we show you how applying heat carefully and evenly can help remove a dent or deformation from your sit on top plastic kayak.
The screw to install the pedals on my Impulse Drive is stuck / threads are stripped. What do I do?
1) Notify us here of this issue and parts you need and then follow the following steps: Important: Left side of drive is a reverse thread, Turning to the right loosens it and left tightens it. 2) Use Allen key tool provided or vice grips to remove ...
Looking for seat and foot brace hardware for Riot whitewater kayaks (Magnum, Thunder, Astro)
The knob kits (sets of 4) for seat and foot pedal adjustments can be purchased here online and shipped to you. https://boutiqueborealdesign.com/products/knob-kit-m6-female-includes-4-knobs
How do I order parts?
We sell many replacement parts for our different brands of kayaks and boards. Please visit our online store here. Under Parts and Service menu you will find: Seats Seat Back & Covers Skeg / Rudder Mako Parts & Accessories Hatch Covers Deck Outfitting ...
How to repair or fix a cracked kayak
There is no reason why you cannot fix a plastic ABS Thermoformed or Composite boat on your own. Using these resources and the right tools it can be done. If it seems too difficult, then many kayak dealers and also marinas offer this service. Ask ...
How do I fix a leaking hatch (and replace the rim with a new seal)?
1. If the leak in your rim is small then try the following first with some silicon: Tear off the removable glue/silicon of the hatch rim where it is leaking as best you can by hand. Apply one full circle of glue to the hatch rim and screw parts, and ...
How to replace a hatch rim (for a rubber style hatch cover style)
Replacing your hard plastic hatch rim on your kayak is relatively easy. You will need a multi-head screwdriver, a sharp knife and some good quality silicon. Please see attached instructions on a step by step guide to removing old rim and replacing it ...
How to fix bulkheads on thermoformed ABS kayaks
If you are experiencing the issue of the bulkhead becoming separated or unglued on your Thermoformed ABS kayak, there is a relatively easy fix following these steps and with white Sikaflex marine caulking. The following article explains the steps, ...
How to restore finish and colour to an ABS thermoformed plastic kayak
It is relatively simple to restore the finish to an ABS thermoformed kayak with the right acrylic lacquer spraypaint and a few simple tools/ materials needed. Download the following article for step by step instructions on how to restore the surface ...
Where and how to order parts for my kayak?
We sell many replacement parts for our different brands of kayaks and boards. Please visit our online store here. Under Parts and Service menu you will find: Components Deck Outfitting Seats Seat Back & Covers Skeg / Rudder Mako Parts & Accessories ...
How do I change the webbing for the seatback adjustment on a Riot whitewater kayak?
This step by step document (download document at bottom of page) will take you through the steps with image to replace the webbing and cam strap as necessary on a Riot Kayaks Whitewater Kayak. The foot pedal and front foam support will need to be ...
How do I install a Flex 4 Seat in an ABS thermoformed plastic Riot kayak?
In this video we show you how to install a new Flex 4 Seat in your ABS Thermoformed Riot or Boreal Design kayak. Maybe you are upgrading or replacing your existing seat, you will be sure to enjoy the comfort and ease of adjustment of a new Flex 4 ...
How do I install a Flex 4 Seat in a rotomolded plastic Riot kayak?
In this video we show you how to install a new Flex 4 Seat in your Riot or Boreal Design kayak. Maybe you are upgrading or replacing your existing seat, you will be sure to enjoy the comfort and ease of adjustment of a new Flex 4 seat. Parts ...
How do I obtain a MSO (Manufacturer's Statement of Origin) to register my kayak in my country or state (including those that need it for motorized canoe and kayak purposes) ?
If you have purchased a new kayak from us, the MSO (Manufacturer's Statement of Origin) should have been included along with your guide to register your kayak and visit our Owner's Centre online. If you have misplaced your MSO, please download a new ...
How do I fix or re-seal a foam kayak bulkhead?
Due to the flexing of the kayak both in transport and on the water, over time the foam wall separating the cockpit from the dry compartments (better known as a bulkhead) may come loose. The following video will show you how to inspect, prepare, fix ...
I have a problem with my skeg, how do I fix my skeg? My skeg control lever only goes down to half way or is stuck
We recommend the following as different options to fix: Rest or lift the stern (rear of kayak) above the ground or water, so the skeg can lower and raise freely. Try to pull firmly on the skeg to get it down all the way, till skeg reaches its full ...
How do I repair and glue the window back in place on the Riot Intrigue?
The material of the window is plexiglass and the size is 1220*2440*4mm (if needed to replace it) To seal it you can use the glass glue to seal the window.: Glass Glue, Adhesive for Acrylic, for bonding Between Glass, Acrylic and Other Material Such ...
My rudder on my Pedal Kayak is very hard to pull up and down. What can I do about this?
For a sticky rudder issue, when the uphaul and downhaul rope is very hard to pull, the best fix is to replace rope with smaller diameter rope such as 3mm or 4mm nylon rope. Hope that helps,
Why does may kayak always keep turning to one side?
In a bit of wind, kayaks will always turn to one side. The kayak often turns to the direction of the wind which is natural. Sailboats will do this also. This is known as weathercocking. You need to use your paddle to steer or rudder to counteract ...
How to replace the hull support / water bottle holder on a Riot / BorealDesign thermoformed ABS kayak
Here are the necessary things to replace a broken support / bottle holder on a thermoformed ABS kayak. Materials and Tools: a sharp utility knife small prybar sand paper gloves glue - we suggest a high quality plastic/metal adhesive which can be ...
Replacing Foot Pedals on Riot Polarity
These are two options for replacing the old pedal system on the Riot Polarity. Using all or part of a kit SM114 Option #1 : we send 2 sets like the next picture, the client needs to take out the sliding piece from the rail (and SS-cable) and install ...